Have a question about your order? Need help choosing the right product? Want to start a return or refund? We're here to help — and we promise you'll always reach a real person, not a robot.
At Glokore Knee Massager, customer care isn't a department. It's a promise. Whether you're a first-time buyer in Texas, a returning customer in California, or a concerned family member ordering on behalf of a parent in Florida — our friendly US-based support team is just a phone call or email away.
📞 Get in Touch With Us
We offer multiple ways to reach our team. Choose whichever feels easiest for you:
📞 Phone Support
1 (888) 846-6174
Toll-free. Fast. Friendly. Real humans.
Call us during our support hours and you'll speak directly with a trained Glokore representative who can help with orders, shipping, refunds, product questions, and warranty information.
📧 Email Support
support@glokore.com
Average response time: under 24 hours, Monday through Saturday.
Email is great for non-urgent questions, refund requests, photo attachments, or detailed inquiries. We read every single message and respond personally — no automated replies.
🌐 Official Website
https://glokorekneemassager.glokore-us.com/
Browse products, track orders, read reviews, and access our full help center.
🕘 Our Customer Support Hours
Day Hours (EST)
Monday – Friday 9:00 AM – 8:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday Closed
If you reach out after hours, don't worry — we'll get back to you first thing the next business day.
💬 What Our Support Team Can Help You With
Our friendly team is trained to help you with everything you might need. Here's a quick list of what we handle every day:
Order Placement Help — Need help choosing the right model or completing your purchase? We'll walk you through it.
Shipping & Tracking Updates — Wondering where your package is? We'll find it for you.
Refunds & 60-Day Money-Back Guarantee — Want to return your Glokore Knee Massager? We'll guide you step by step.
Product Questions — How does it work? How long should I use it? Is it safe for me? Ask us anything.
Warranty Claims — If something stops working, we'll make it right.
Account & Billing Issues — We can help you update your information or resolve any billing concerns.
Bulk & Wholesale Inquiries — Buying multiple units for family or your clinic? Reach out for special pricing.
🛡️ Our Customer Promise
When you contact Glokore Knee Massager support, here's what we promise you:
✅ You'll always speak to a real human — never a chatbot or scripted machine.
✅ You'll never be passed around — one person handles your case from start to finish.
✅ You'll get honest answers — even if it means telling you something you didn't expect.
✅ You'll be respected — no pressure, no upselling, no judgment.
✅ Your concern will be resolved — that's our standard, every single time.
We treat every customer the way we'd want our own parents and grandparents to be treated. Because chronic knee pain is hard enough — dealing with bad customer service shouldn't be part of your day.
❓ Quick FAQs Before You Call
Q: How long does shipping take in the US?
A: 5–10 business days from order confirmation. You'll receive a tracking number by email as soon as your order ships.
Q: Can I return my Glokore Knee Massager?
A: Yes, absolutely. We offer a full 60-Day Money-Back Guarantee with no restocking fees and no questions asked.
Q: Is the Glokore Knee Massager safe to use?
A: Yes — it's FDA-Cleared, CE Approved, and RoHS Compliant. However, please consult your doctor first if you have a pacemaker, are pregnant, or have any other serious medical condition.
Q: How long until I see results?
A: Most users see meaningful results within 4–8 weeks of consistent use (3–5 sessions per week, 15 minutes each).
Q: Where do I track my order?
A: You can track your order anytime on our Track Your Order page using your order ID and email address.
📍 Mailing Address
For returns or written correspondence, please contact us first at support@glokore.com to receive proper return authorization and shipping instructions before mailing anything.
💛 We're Here Because You Are
Every email, every phone call, every refund request — we treat them all with the same care. Because we know that behind every order is a real person who's been suffering with knee pain longer than anyone should have to.
You took a chance on us. We won't let you down.
👉 Order the Glokore Knee Massager — 70% Off Today
+1 212-444-3144 toll-Free